An Office of the National Coordinator published web guide
This newly published web guide from ONC titled, "The Guide to Getting & Using Your Health Records: The steps, tips, and tools you’ll need to get, check, and use your health record" helps to instruct consumers on how to get their health record from healthcare providers, their rights to those records, and some specific ways in which to get a hold of that information.
Guidelines from the Agency for Healthcare Research and Quality
This brochure gives you tips to use before, during, and after your medical appointment to make sure you get the best possible care. Select for a card to list the questions you want to ask during your medical visits.
Just as important as engaging them about their health
A YouTube video from the Healthcare Financial Management Association on providing effective patient financial communications training.
An ONC HIPAA Access Poster
From the HealthIT.Gov website:
This infographic, titled Your Health Information, Your Rights, was created by the Office of the National Coordinator for Health Information Technology and the U. S. Department of Health and Human Services Office for Civil Rights.
A Health Care Provider Resource from the ONC
From the HealthIT.gov website:
Use the Patient Engagement Playbook as your guide. The Playbook is an evolving resource for providers, practice staff, hospital staff, and other innovators: a compilation of tips and best practices we’re collecting from providers and health systems like yours.